Grievance Redressal

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Committed to resolving your grievances.

Grievance Redressal

We are dedicated to resolve your issues, but if they remain unresolved, please follow the steps mentioned below.​​​​​
Click​ here ​for guidance on timeframe followed ​​​​as defined by IRDA.

Click​ here to know our service parameters and TATs.

Reach us at: 1800-102-7723,
Monday to Saturday from 9 AM to 8 PM,

Or email: customercare@rahejaqbe.com

Write us: Raheja QBE General Insurance Company, Ground Floor, Procter and Gamble Plaza, Cardinal Gracious Rd, Chakala, Andheri East, Mumbai, Maharashtra 400099.

If you are not satisfied with the response received and need further assistance, please email our Grievance Redressal Officer at complaintsofficer@rahejaqbe.com

If even this leaves you dissatisfied, Kindly email ​our Head Grievances at grievancehead@rahejaqbe.com

Please note: If the complaint is not resolved/not satisfied/not responsed with in 30 days then you can approach the Office of the Insurance Ombudsman (Bimalokpal). Click​ here to get more information.

For Senior Citizens

We have established a separate channel to address the health insurance related claims and grievances of senior citizens.
We can be reached out through a call on +91-22-4171-4949 and over email through seniorcitizencare@rahejaqbe.com.

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