Grievance Redressal

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Committed to resolving your grievances.

Grievance Redressal

We are dedicated to resolve your issues, but if they remain unresolved, please follow the steps mentioned below.​​​​​
Click​ here ​for guidance on timeframe followed ​​​​as defined by IRDA.

Click​ here to know our service parameters and TATs.

Reach us at: 1800-102-7723,
Monday to Saturday from 9 AM to 8 PM,

Or email: customercare@rahejaqbe.com

Raheja QBE General Insurance Company ltd Fulcrum, 501 & 502, A wing, 5th Floor, International Airport project road, Sahar, Andheri East, Mumbai-400059.

If you are not satisfied with the response received and need further assistance, please email our Grievance Redressal Officer at complaintsofficer@rahejaqbe.com

If even this leaves you dissatisfied, Kindly email ​our Head Grievances at grievancehead@rahejaqbe.com

Please note: If the complaint is not resolved/not satisfied/not responsed with in 30 days then you can approach the Office of the Insurance Ombudsman (Bimalokpal). Click​ here to get more information.

Click​ here to know our branch wise Grievance Redressal Office details.

For Senior Citizens

We have established a separate channel to address the health insurance related claims and grievances of senior citizens.
We can be reached out through a call on +91-22-4171-4949 and over email through seniorcitizencare@rahejaqbe.com.

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