We are dedicated to resolve your issues, but if they remain unresolved, please follow the steps mentioned
Click here for guidance on timeframe followed as defined by IRDA.
Click here to know our service parameters and TATs.
If you are not satisfied with the response received and need further assistance, please email our Grievance Redressal Officer at email@example.com
If even this leaves you dissatisfied, Kindly email our Head Grievances at firstname.lastname@example.org
Please note: If the complaint is not resolved/not satisfied/not responsed with in 30 days then you can approach the Office of the Insurance Ombudsman (Bimalokpal). Click here to get more information.
Click here to know our branch wise Grievance Redressal Office details.
For Senior Citizens
We have established a separate channel to address the health insurance related claims and grievances of senior citizens.
We can be reached out through a call on +91-22-4171-4949 and over email through email@example.com.