Grievance Redressal
Resolved to build a
better experience
for you
Committed to resolving your grievances.
Grievance Redressal
We are dedicated to resolve your issues, but if they remain unresolved, please follow the steps mentioned
below.
Click here for guidance on timeframe followed as defined by IRDA.
Click here to know our service parameters and TATs. (Citizen Charter)
To register complaint click here
To check the existing service request status click here
Or Reach us at: 18001027723,
Monday to Saturday from 9 AM to 8 PM,
Or email: customercare@rahejaqbe.com
Raheja QBE General Insurance Company ltd Fulcrum, 501 & 502, A wing, 5th Floor, International Airport project road, Sahar, Andheri East, Mumbai-400059.
If you are not satisfied with the response received and need further assistance, please email our Grievance Redressal Officer at complaintsofficer@rahejaqbe.com
If even this leaves you dissatisfied, Kindly email our Head Grievances at grievancehead@rahejaqbe.com
Please note: If the complaint is not resolved/not satisfied/not responsed with in 30 days then you can approach the Office of the Insurance Ombudsman (Bimalokpal). Click here to get more information.
Click here to know our branch wise Grievance Redressal Office details.
For Senior Citizens
We have established a separate channel to address the health insurance related claims and grievances of senior citizens.
We can be reached out through a call on +91 22 69155051 and over email through seniorcitizencare@rahejaqbe.com.
Let us call you back
Please provide your details. We will get back to you in a short time.
